The VUCA FIT Show

Dealing With Workplace Performance Issues

Episode Summary

Jose and I get real about the ups and downs of workplace performance issues and how we can tackle them together. We talk about the tough yet crucial task of resolving conflicts and guiding our team members toward better performance. It's not just about pointing out what's wrong but also about removing barriers and offering constructive feedback. Leading a team comes with its own set of challenges, and we don't shy away from discussing these realities. We even break down a handy flowchart to address poor performance, giving you a clear roadmap to follow when issues arise. But it’s not all about the problems; we also touch on the often-overlooked consequences of both good and poor performance. We emphasize the importance of recognizing and rewarding good work while also addressing poor performance with empathy and understanding. Leadership isn’t just about managing tasks—it’s about connecting with your team on a human level and fostering an environment where everyone can thrive. Takeaways: - Addressing workplace performance issues requires resolving conflicts and coaching employees. - Leading people can be challenging, but it is an opportunity for growth and improvement. - A flowchart can guide the process of addressing poor performance, including identifying the issue, providing feedback, removing obstacles, and coaching the employee. - Negative consequences for good performance and positive consequences for poor performance should be addressed and changed. - Empathy and understanding are essential in effective leadership. More about Kevin: Kevin Oldham is an entrepreneur from Kansas City with businesses in management consulting and wellness. He founded Diffactory, a consultancy that helps small to mid-sized businesses grow and retain customers. Kevin also co-owns The Smoothie Shop & Supplements, offering quality nutrition products and supporting entrepreneurs. His latest venture, VUCA Fit™, helps business leaders find fulfillment in their work and life. Kevin is dedicated to growth and well-being in all his endeavors. More about Jose: Jose Eduardo Bolaños, a pioneer in coaching in Nicaragua, has over 10 years of experience as a change agent in more than 13 countries, helping leaders and entrepreneurs enhance their effectiveness and driving cultural transformations in organizations. As the first and only professional certified by the International Coaching Federation in Nicaragua, he has worked with hundreds of executives and business owners, influencing thousands through talks, courses, and seminars. Certified in Presence-Based Coaching, Jose focuses on full awareness for leadership growth and performance. He spent 5 years at El Laurel Leadership Center as a facilitator and trainer and has taught at universities including UNI/BID, the American University, and Thomas More University. Additionally, he has advised NGOs like Vital Voices Global, World Vision, and Technoserve. Jose enjoys surfing and adventure sports, embodying his philosophy of integral development and exemplary leadership. More from Kevin: Instagram: thekevinoldham Facebook: koldhamkc TikTok:koinkc LinkedIn: kevin oldham More from Jose: LinkedIn: joseeduardobolanos Instagram: jose_bolanos_unbreakable Facebook: Bolaños Jose More from Vuca Fit: Website: https://vucafit.com/ Facebook:/ vucafitlife Instagram: vuca_fit

Episode Notes

But it’s not all about the problems; we also touch on the often-overlooked consequences of both good and poor performance. We emphasize the importance of recognizing and rewarding good work while also addressing poor performance with empathy and understanding. Leadership isn’t just about managing tasks—it’s about connecting with your team on a human level and fostering an environment where everyone can thrive.

Takeaways:

Addressing workplace performance issues requires resolving conflicts and coaching employees.
Leading people can be challenging, but it is an opportunity for growth and improvement.
A flowchart can guide the process of addressing poor performance, including identifying the issue, providing feedback, removing obstacles, and coaching the employee.
Negative consequences for good performance and positive consequences for poor performance should be addressed and changed.
Empathy and understanding are essential in effective leadership.

More about Kevin:

Kevin Oldham is an entrepreneur from Kansas City with businesses in management consulting and wellness. He founded Diffactory, a consultancy that helps small to mid-sized businesses grow and retain customers. Kevin also co-owns The Smoothie Shop & Supplements, offering quality nutrition products and supporting entrepreneurs. His latest venture, VUCA Fit™, helps business leaders find fulfillment in their work and life. Kevin is dedicated to growth and well-being in all his endeavors.

More about Jose:

Jose Eduardo Bolaños, a pioneer in coaching in Nicaragua, has over 10 years of experience as a change agent in more than 13 countries, helping leaders and entrepreneurs enhance their effectiveness and driving cultural transformations in organizations. As the first and only professional certified by the International Coaching Federation in Nicaragua, he has worked with hundreds of executives and business owners, influencing thousands through talks, courses, and seminars. Certified in Presence-Based Coaching, Jose focuses on full awareness for leadership growth and performance. He spent 5 years at El Laurel Leadership Center as a facilitator and trainer and has taught at universities including UNI/BID, the American University, and Thomas More University. Additionally, he has advised NGOs like Vital Voices Global, World Vision, and Technoserve. Jose enjoys surfing and adventure sports, embodying his philosophy of integral development and exemplary leadership.